The importance of corporate social responsibility

Recently, there has been an rise in consumer interest in knowing what companies are doing to support the communities around them, knowing if they have ethical labor practices and what causes they support.

Today's customers, particularly young people, want the businesses where they shop to be socially responsible. Furthermore, future employees and young entrepreneurs are showing a growing interest in joining or working for companies that show a strong and genuine commitment to their community and the planet.



Corporate social responsibility (CSR) not only benefits the planet or charities, but also companies. Some benefits for businesses are:

• Strengthen your image by receiving positive publicity.

• Attract socially and environmentally conscious customers.

• Reduce operating and production expenses by implementing eco-friendly recycling models and optimizing the use of raw materials.

• Attract and retain the best qualified staff.

• Have employees more motivated and satisfied with being part of the company. The creativity levels of the work team also increase as they feel free to contribute their ideas to long-term innovation.

• Encourage the creation of strategic alliances that can produce new and innovative solutions, services or products.

There are four types of social responsibility in business. We present them below so that you can evaluate which one aligns with your business and its organizational culture:

• Corporate Philanthropy - Consists of promoting the well-being of the community by donating funds. This type of CSR can be executed through matching gift programs where the company matches the amount donated by its employees to a charitable cause, thus doubling the total contribution.

• Corporate volunteering - Consists of motivating your employees to volunteer hours for a charity. Commonly, companies offer a monetary donation to the charity for each hour of volunteer work their employee performs.

• Environmental Leadership –The business implements operational practices that reduce carbon emissions, encourage recycling of materials and products, and reduce the need for raw materials without affecting product quality. In addition, alliances are created with environmental groups to participate in their efforts.

• Ethical Work Practices - Some ways to practice this type of CSR include offering competitive pay and compensation packages, generous maternity leave, and college tuition reimbursements.

Beyond the rankings above, there are thousands of ways your business can be socially responsible. Each business can design its own program. For example, a casual shoe company has its "One by One" initiative, in which a pair of shoes is providing to a child in need for each pair that a customer buys in its store, physical or virtual. In this way, the company has built its own corporate social responsibility program; and you can do the same in your business.

This article is informational and does not characterize an endorsement or guarantee of accuracy. Popular Inc., like its affiliates, subsidiaries or related, are not and will not be responsible for any special damages, through or indirect, as a result of the material controlled in this article. In case you require any type of guidance, you should always request it from a competent professional of your choice.

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